Privacy Policy

1. Introduction

Welcome to sensua.ai. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our service.

Our service is intended for users 18 years of age and older. By using our service, you confirm that you are at least 18 years old.

2. Information We Collect

Information You Provide

• Account Information: Email address, password, display name
• Profile Information: Nickname, preferences, interests, communication style
• Age Verification: Confirmation that you are 18 years or older
• Conversation Data: Messages exchanged with AI companions
• Payment Information: Processed securely through third-party payment processors

Information Automatically Collected

• Device Information: Browser type, operating system
• Usage Data: Features used, interaction patterns
• Log Data: IP address, access times, pages viewed

Information Derived from Use

• Memories: Personal details extracted from conversations for personalization
• Relationship Metrics: Engagement levels with AI companions
• Preferences: Communication style and content preferences

3. How We Use Your Information

We use your information to:

• Provide and maintain our service
• Personalize your experience with AI companions
• Process transactions and manage your account
• Send service notifications and updates
• Improve our service and develop new features
• Ensure safety, security, and prevent fraud
• Comply with legal obligations

4. AI and Automated Processing

Our service uses artificial intelligence to provide personalized companion experiences:

• Conversation Generation: Your messages are processed by AI to generate responses
• Memory Extraction: AI analyzes conversations to remember important details about you
• Personalization: Your preferences and history inform AI behavior

You can manage, edit, or delete AI-extracted memories at any time through the Memories panel.

5. Data Sharing

We share data with service providers who help us operate:

• AI Providers: Conversation text for generating responses
• Voice Synthesis: Text for creating voice messages
• Payment Processors: Transaction data for processing payments
• Hosting Providers: Data storage and infrastructure

6. Data Retention

7. Your Rights

You have the right to:

• Access: Request a copy of your data
• Correction: Update inaccurate information
• Deletion: Delete your account and data
• Portability: Export your data in a readable format
• Restrict Processing: Limit how we use your data
• Object: Object to certain processing activities
• Withdraw Consent: Revoke previously given consent

To exercise these rights, visit Settings → Privacy or contact us at privacy@sensua.ai

8. Data Security

We implement security measures including:

• Encryption of data in transit (TLS/HTTPS)
• Secure password hashing
• Regular security audits
• Access controls and authentication
• Rate limiting and abuse prevention

9. Age Restriction

Our service is intended for users 18 years and older. We do not knowingly collect information from anyone under 18. If we learn we have collected such information, we will delete it immediately. If you believe a minor has provided us with personal information, please contact us.

10. International Transfers

Your data may be processed in countries outside your residence. We ensure appropriate safeguards through Standard Contractual Clauses and Data Processing Agreements with our service providers.

11. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by email or in-app notification. The "Last Updated" date at the top indicates when the policy was last revised.

12. Contact Us

For privacy inquiries or to exercise your rights:

• Email: privacy@sensua.ai
• In-App: Settings → Privacy → Contact